Cookies

This website uses cookies to help you in your interactions with the site.

Cookies are small files placed on your computer’s hard drive, or in your browser memory, when you visit our website. It helps us speed things up for you when you come back. It tells us what parts of the site you visit, what you like, and what’s most relevant to you. What cookies don’t do is store any personal or confidential information about you.

To ensure you get the best from our website, we advise that users keep cookies active on their machine whilst visiting our website.

You may not be able to access certain existing client features or apply for new products if you browse with cookies disabled.

In this section you will find information on what cookies may be set when you visit the Glemham Underwriting website and how to reject or delete those cookies.

How to control and delete cookies

Glemham Underwriting will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by Glemham Underwriting, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the Glemham Underwriting website.

List of the main Glemham Underwriting website cookies

This is a list of the main cookies set by the Glemham Underwriting website, and what each is used for.

CSRF token (Cross Site Request Forgery) - this is used to stop an attack whereby requests can be made or intercepted from another website.

Session cookie - this is set whenever a user visits the site and forms a basis for that user's session on the website at a baseline.

Google Universal Analytics - Google Universal Analytics sets a cookie in order to evaluate your use of glemham.com and compile reports for us on activity on this site.

Iubenda - Remembers when a user accepts the cookie policy notification.

Cookies set by Third Party sites

Glemham Underwriting uses a number of suppliers who also set cookies on the Glemham Underwriting website on its behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below.

What does this site specifically use cookies for?

Session cookies

Most of the cookies we use are session cookies, lasting only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. These simply enable us to identify that the same person is moving from page to page.

We store and collect the following information via session cookies:

A unique ID to track your session from page to page, which is vitally important to enable us to keep you signed in whilst you service your accounts online and to keep your session open whilst you apply for new products.

An internal tracking cookie to allow the recording of source websites (referrers), specific campaign information and pay-per-click (PPC) campaign identifiers.

Persistent cookies

We also use certain cookies that are persistent, meaning that they last beyond your session enabling an enhanced user-experience when you return to the site.

This site uses Google Analytics (www.google.com/analytics) to allow us to track how popular our site is and to record visitor trends over time. Analytics uses a cookie to help track which pages are accessed. The cookie contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.

Additional information

From time to time, we may embed external content from third party websites (e.g. Facebook, YouTube) within our website. These websites may utilise cookies and the Privacy Policy that will apply to such third-party content will be published on the website of that third-party content provider.

You can stop third party cookies (such as those we use for Google Analytics) being stored on your computer by blocking third party cookies from within your browser. Blocking these cookies will not impact your browsing experience.

You can also block all cookies through your browser – however, you may find that many areas of our site will no longer work so we would recommend against this.

For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a guide (see www.allaboutcookies.org) which explains to users how cookies work and can be managed.

Email Security

Emails and any attachments are confidential and may contain legally privileged information. If you are not the intended recipient of an email message from us, please telephone or email us immediately, delete the message from your system and do not read, copy, distribute, disclose or otherwise use the email message and any attachments

Communication by email is not secure as messages can be intercepted and read by someone else. Therefore we strongly advise you not to email any information to us which if disclosed to unrelated third parties would be likely to cause you distress.

We will normally respond by email to requests that reach us via email in the first place, however, you must realise that there can be no guarantee of privacy. If you have any concerns then please make it clear that you wish us to respond in a more secure way and provide your postal address or telephone number for the purpose.

Any email including its content may be monitored and used by the firm for reasons of security and for monitoring internal compliance. Email monitoring/blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.

Glemham Underwriting cannot guarantee that an email or any attachment is virus free or has not been intercepted and amended and you should perform your own virus checks.

We take your privacy very seriously and will never sell your data to a third-party.

We will also only share your data with those companies where we have a legal or regulatory obligation (e.g. the Police or Financial Conduct Authority). In addition, your data may be shared with companies to enable us to complete the undertaking of our business. These include:

if your business was introduced to us or is part of a scheme, we may share information with the introducer or scheme operator
with interested parties (e.g. mortgage companies, joint policy holders, leaseholders, named drivers)
with other companies within the Alan Boswell Group
with third-party marketing companies working on our behalf. These include ActiveCampaign for the purposes of sending client communications and Rainbow Connected for the purpose of outbound calls.